Terms of Service

Last updated: August 28, 2026

By using Soft Stay™ ("Service") at softstay.co, you agree to these terms. Please read them carefully.

Our Services

Soft Stay™ provides a scorecard tool and paid digital products (the Soft Stay Audit and Listing Copy Package) to help short-term rental hosts improve their Airbnb listings. Soft Stay does not access, log into, or modify your Airbnb account at any time. All recommendations and copy are delivered as guidance you implement yourself.

Digital Products

All products are digital and delivered electronically. Due to the nature of digital products, all sales are final. If you have an issue with your purchase, please contact us and we will work to resolve it.

Disclaimer

Results from using our products will vary based on your individual property, market, and implementation. Soft Stay™ makes no guarantees of specific booking or revenue outcomes.

Contact

For any questions about these terms, please contact us through softstay.co.