Soft Stay™ Audit

Get a clearer picture of what your listing needs next.

The Soft Stay™ Audit reviews your listing and guest experience through a hospitality lens so you can stop guessing, spot the snags, and make smarter improvement decisions.

Get the Soft Stay™ AuditTake the Free Scorecard First

What the Audit Reviews

Expert eyes across every part of your guest experience.

The Audit looks across seven key areas of your listing and guest experience — not just the surface details, but the friction points that cause guests to hesitate, question, or choose someone else.

Listing Presentation

How your title, description, and details communicate value to guests.

Photos & First Impressions

What your photos signal about comfort, cleanliness, and quality.

Amenities & Perceived Value

Whether your amenities match what guests expect at your price point.

Guest Communication

How well your messaging sets expectations and builds confidence.

House Rules & Friction

Whether your rules feel fair and clear or off-putting to potential guests.

Arrival & Guest Experience

The moments that shape how guests feel throughout their stay.

Review Risk & Satisfaction

Patterns that could be causing guests to hesitate, complain, or rate lower.

The Soft Stay™ Audit is for you if…

You want more than surface-level tips.

  • ✓You're getting views but not enough bookings and you're not sure why.
  • ✓You've received repeated questions or complaints in the same areas.
  • ✓You're considering discounts but want to understand the real issue first.
  • ✓You've tried changing pricing or photos without seeing a clear improvement.
  • ✓You want expert eyes on the full picture — not just one isolated fix.
$27
Soft Stay™ Audit

A personalized review of your listing and guest experience — delivered as practical recommendations you can act on yourself.

  • ✓ Personalized to your specific listing
  • ✓ Priority-ordered recommendations
  • ✓ Plain language — no jargon or vague advice
  • ✓ No Airbnb account access required
  • ✓ One-time payment, no subscription
Get the Soft Stay™ Audit — $27

One-time. No subscription.

Not sure if the Audit is your next step?

Start with the free Soft Stay™ Scorecard. It helps you understand where your listing stands before committing to anything.

Take the Free Scorecard →